Our policies

Tenant Engagement Officers

We are keen to provide tenants, leaseholders, members of the public and members of staff with clear information. We also think it is extremely important that our tenants have their say in what our policies are and how services are run and this is why Good Governance and Tenant Involvement is one of our strategic company objectives.

All of our external policies have been scrutinised and approved by working groups of tenants and leaseholders. We want you to have access to straightforward and up to date information about the services we offer, how we operate and our standards of delivery.

If you have any comments or questions about any document, we would be pleased to hear from you - contact us.

Our publications are accessible using the links below, which have been organised by service.

Homes and Investment

Repairs and Maintenance

Housing Options

People and Places


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