Cornwall Housing and Cornwall Council are involved with and have a wide range of responsibilities for housing. This section of the website covers a variety of areas relating to housing with a number of quick links to information, websites, leaflets and downloads to help you find the information you need quickly.
We have made a short video about our service.
Please see the video case studies for more downloads.
- Leaflets and downloads for the Options Service
- Website links to other services that are useful
- Landlords area
Strategies and policies
The Housing Options Directorate has a number of policies explaining what our priorities are and our stance on key issues. In addition, we have a number of strategies which outline how we plan to put these policies into practice. Below is a list of policies and strategies currently used by the Housing Options Directorate.
- Cornwall Council’s Allocation Policy
- Homelessness Strategy
- Homelessness Strategy Action Plan
- Rent Collection and Arrears Recovery
- Discretionary housing payments
Discretionary housing payments are for people who are receiving housing benefit payments that are less than their rent payments
- Exceptional Relief
If you’re of working age, receive council tax support and are having exceptional difficulty paying your council tax
- Crisis and Care
Crisis awards are for those in emergency or disaster situations to help them and their families with immediate needs.