Repairs and maintenance
Report a repair
Due to the national lockdown there will be a reduction in our teams availability.
In the interest of safeguarding our residents and employees, from Wednesday 20 January 2021 we will only be attending emergency and urgent repairs. Appointments for less urgent works will recommence once the national lockdown restrictions have been reduced.
We apologise in advance for any inconvenience caused.
If your repair is not urgent, please can you contact us after lockdown. We are unable to raise non-urgent or non-emergency repairs at this time. An emergency or urgent repair is a repair which is a risk to person or property.
To report a repair you can contact us in the following ways:
When reporting a repair please be ready to give the following details:
- Your name
- Your address
- A day time telephone number where you can be reached
- When someone is at home so the repair can be carried out or an inspection can be made
- As much information about the repair as possible
Are you having problems with damp or condensation? Please check the information on our Help with common problems webpage for help and advice.
The Handyperson Service is a Cornwall Council service that provides help with household maintenance and repairs for people in Cornwall who are over 60 or have a disability. If you are interested in the service please see the leaflet attached.
Repairs rights and responsibilities
You may also be interested in:
- About your tenancy
- Buying or swapping your home
- Cornwall Housing News
- Coronavirus information
- Energy advice
- Fire safety
- Home contents insurance
- Home improvements
- Making Homes Safer
- Paying your rent
- Renting a garage
- Repairs and maintenance
- Resident Involvement
- Shared Ownership
- Universal Credit
- Warm Home Discount
- Welfare Reform information
- We are making improvements to provide a better service
- Whole house retrofit