Repairs and maintenance

Report a repair

To report a repair you can contact us in the following ways:

Read our guidance for out of hours emergencies

Email icon Email us
Telephone iconCall us

0300 1234 161

Option 3 for all repairs   

When reporting a repair please be ready to give the following details:

  • Your name 
  • Your address
  • A day time telephone number where you can be reached
  • When someone is at home so the repair can be carried out or an inspection can be made
  • As much information about the repair as possible

We apologise that some requests for a repair have gone beyond our service standards. We are currently experiencing a high volume of requests. If you feel your situation has changed, or become more urgent, please let us know. and we will reassess the priority of your request. Otherwise, we will get back to you as soon as we can.

For further information about repairs, maintenance and improvements please follow the links in the menu.

Are you having problems with damp or condensation? Please check the information on our Help with common problems webpage for help and advice.

Handyperson Service

The Handyperson Service is a Cornwall Council service that provides help with household maintenance and repairs for people in Cornwall who are over 60 or have a disability.

 

Repairs rights and responsibilities

Who is responsible for repairs to your council home?