Repairs and maintenance

Report a repair

To report a repair you can contact us in the following ways:

Read our guidance for out of hours emergencies

Telephone iconCall us

0300 1234 161

Press option 3 then option 1 or 2 depending on your location

When reporting a repair please be ready to give the following details:

  • Your name 
  • Your address
  • A day time telephone number where you can be reached
  • When someone is at home so the repair can be carried out or an inspection can be made
  • As much information about the repair as possible

For further information about repairs, maintenance and improvements please follow the links in the menu.

Repairs rights and responsibilities

Who is responsible for repairs to your council home?    

Privacy statement 

The information you provide on this form will be used to provide you with a service in response to the repair you have reported..

We will only use this information in conjunction with the nature of your enquiry.  This may include checks with the Council to find out details relating to your enquiry or verify information you have provided to us.  We may also share your information with the Council’s third party suppliers to provide a repair service to you.

We will retain your details for 12 months from the date your enquiry is received. All personal information held by Cornwall Council is held safely in a secure environment.

Read the full privacy policy.