A new letting standard for Cornwall Housing

We have developed a new Lettable Standard for our homes.

What does this mean for the condition of the new Cornwall Housing home I’m moving to? (this doesn’t include mutual exchange)

Before moving in:

• We will make sure all safety checks are carried out, including smoke alarms, secure windows and doors, and all locks changed.
• We will make sure all heating and plumbing are safe and working and that there is a useable socket in the kitchen for a cooker.
• We will make sure your sinks, toilet, cistern, bath/shower are working and clean, and the home left tidy with any rubbish removed.
• Walls and ceilings will be left in standard you able to decorate straight away. (In some cases we will offer a decorating pack for paint and supplies if the decoration is not up to this standard before you moving in).
• Gardens will be cleared of rubbish, with grass/shrubs cut to a level you can continue to maintain.

We will make sure you are given instructions/guidance on how to use the systems in your home, such as: heating and boilers, shown locations of any utility meters and the location of your stop cock.

After you move in:

Sometimes we will agree future works with you to happen once you’ve already moved in, to avoid delays to your moving date. These may include kitchen/bathroom upgrades. Heating and hot water renewals, or external works and decorations. We will make sure we communicate these future works with you and a timescale for them to be completed.

You can see a copy of the new standard here. It is also available when new tenants move in to their home.