Today marks the start of a 10-year contract with a mechanical and electrical company which will provide home safety checks and heating system maintenance for 10,400 Cornwall Housing properties.
Correct Contract Services (CCS) has taken over responsibility for gas servicing & heating repairs across the county. This comes just one month after CHL announced that WMS, Cardo and MD Group were dealing with everyday repairs and marks the next milestone in the Repairs Project.
CHL’s Interim Repairs Policy, which prioritises emergency and urgent repairs, will remain in place while the 4 contractors settle into their new roles - getting to know tenants, assessing their needs and working with local suppliers.
From 2026, CCS will also provide 5-year electrical testing for all CHL’s homes.
CCS was awarded the contract earlier this year following an open tender and rigorous recruitment process. The interview panel included tenants who questioned the contractors about how they planned to address concerns raised by residents.
Residents should continue to report repairs in the usual ways – webform, email or phone.
Email: info@cornwallhousing.org.uk
Telephone: 0300 1234 161
