New partnership enhances Lifeline Support for residents

In a significant step towards improving Lifeline services, our Independent Living Service team has been working closely with colleagues in Building Safety to enhance support for residents.

Following months of careful planning, we are pleased to announce that a new contractor, T2 Fire & Tecs, will be taking over the management of Lifeline systems across all our Independent Living Schemes (ILS) from 1 April 2025. This transition marks a milestone in our ongoing commitment to improving efficiency for residents.

T2 Fire & Tecs bring a wealth of experience, backed by a trusted and well-established team. At a recent meeting, Operations Manager Stuart Grant and Lead Engineer Simon Slater joined Independent Living Service Manager, Nyree Laugharne, alongside Mark Statton, Head of Building Safety. The discussion focused on ensuring a smooth transition from the current provider, minimising disruption and preparing for the upgrade of Lifeline systems.

This collaboration highlights our commitment to providing high-quality, reliable Lifeline support, ensuring residents feel safe and connected at all times. We look forward to working with T2 Fire & Tecs to enhance our services and improve the well-being of those who rely on them.