We want our neighbourhoods to be attractive, well maintained, and somewhere you are proud to call home. So, we have relaunched our Estates team.
We have re-launched the service because:
- We listened to residents. In our “Your Call” survey, 44% of residents said they want us to improve the appearance of neighbourhoods, but they liked our Caretaking service. So…
- We looked at what we are spending. Some contracts could have been better value. So, we used that money to expand the old Caretaking team into a larger Estate Ranger service.
- We want to work closer with our communities. Across housing, there is new regulation and a positive focus on what we can achieve together across our neighbourhoods.
“As a Cornwall Housing resident, I have a strong empathy with the tenants I might meet and a good understanding of the struggles they face.” Paul, Estate Ranger
We’ve listened to you and our new Estate Ranger service will:
- Improve the appearance of estates, green spaces and landscaping
- Deliver recovery projects and improve biodiversity
- Work with volunteers and residents to improve neighbourhoods
- Complete inspections to keeping residents safe
- Quality check contractor services to ensure the right standards
Our Estate Rangers will be more visible and connected to communities. They’ll have regular scheduled visits to enhance estates and build improvements
“I really enjoy seeing the impact we have on estates.” Katie, Estate Ranger
Pictured: before and after works completed by the new Estate Rangers team
Contact us
We would love to hear your suggestions about how we can improve your neighbourhood. If you have any ideas or want to report something to us, please email grounds.maintenance@cornwallhousing.org.uk
