At Cornwall Housing, we do things differently. We’re not just another housing provider – we're a team of passionate people working together to shape the future of housing for our communities in Cornwall. If you’re looking for more than just a job, you’ve come to the right place.
We’re listening to what our residents want from us, what our employees need to thrive and are putting the right resources in place to move to a way of working that supports this.
Be part of real change
We’re transforming the way housing services are delivered, working across three localities to better meet the needs of our residents. This is your chance to be part of that change – working in a way that’s new, innovative and rooted in the communities we serve.
More than just a 9-5
We believe that work should fit into your life, not the other way around. That’s why we have recently enhanced our annual leave entitlement to 28 days (from 23 days) plus bank holidays, along with a flexible working through ‘Balance’. Balance at Cornwall Housing helps you establish a working environment based on trust and ensures you have the right balance between succeeding in your role and your personal commitments.
Benefits that matter
We care about your future and every employee at Cornwall Housing is enrolled in the generous Local Government Pension Scheme. We offer competitive salaries and you have access to Vivup, a platform offering discounts at Tesco, Currys, Asda – helping your money go further. Maybe you want to cycle to work? Or buy more annual leave? We’ve got a scheme for that too.
A place where you belong
We’re a family friendly employer and understand that work outside of life matters, whether that is supporting parents, carers or just encouraging a better life balance, we’re here to help you thrive both professionally and personally.
Join us at Cornwall Housing and be part of the change – where your work has purpose, your ideas matter. Help create safe homes in strong communities for one and all.
We’re looking for a Resident Board Director to join our Board and make sure our housing services deliver what really matters to residents and communities.
As a Board Director, you’ll:
You don’t need to be an expert, but you do need:
We need real voices, real experiences to make real change and that’s why we need you. Your voice and insight will make a real difference to how we deliver our services and provide oversight and assurance to the Council on key issues.
Find out more about the role here.
For an informal chat about the role or to apply, send your CV to Jackie.noyes@cornwallhousing.org.uk
Salary: £25,619
Hours: 37 per week
Base: Hybrid (Bodmin office & home working)
We’re looking for talented people with customer service, IT, and administration skills to join our team. If you’re ready for a challenge where you can truly make a difference, we’ve got a place for you!
About the role
As a Customer Service Advisor, you’ll join our friendly, professional call-handling team – the hub for customer contact within Cornwall Housing.
You’ll be the first point of contact for customers, handling a high volume of queries through multiple channels: telephone, email, letters, forms, social media and face-to-face. It’s a fast-paced, varied role where no two days are the same.
About you
We’re looking for someone with:
Contract details
We currently have 3 fixed-term positions to cover secondments:
Location: Chy Trevail, Bodmin, PL31 2FR (minimum 2 days a week in the office)
Start date: Subject to DBS clearance
Apply now
The closing date is Sunday 17 August 2025 (midnight) – but we may close early if we find suitable candidates, so apply ASAP.
Interviews: Tuesday 26 August 2025
Contact us about a vacancy:
By email: PeopleAndHAndS@cornwallhousing.org.uk
By phone: 01872 324 329
Privacy Notice for Employees & Candidates
Interested in working with our contractors?
Ecosafe Group vacancies: Whether you're seeking a self-employed trade role or a PAYE position, Ecosafe offer a variety of opportunities.
Email: info@cornwallhousing.org.uk
Telephone: 0300 1234 161
