Jobs

At Cornwall Housing, we do things differently. We’re not just another housing provider – we're a team of passionate people working together to shape the future of housing for our communities in Cornwall. If you’re looking for more than just a job, you’ve come to the right place. 

We’re listening to what our residents want from us, what our employees need to thrive and are putting the right resources in place to move to a way of working that supports this.  

Be part of real change 

We’re transforming the way housing services are delivered, working across three localities to better meet the needs of our residents. This is your chance to be part of that change – working in a way that’s new, innovative and rooted in the communities we serve. 

More than just a 9-5 

We believe that work should fit into your life, not the other way around. That’s why we have recently enhanced our annual leave entitlement to 28 days (from 23 days) plus bank holidays, along with a flexible working through ‘Balance’. Balance at Cornwall Housing helps you establish a working environment based on trust and ensures you have the right balance between succeeding in your role and your personal commitments. 

Benefits that matter 

We care about your future and every employee at Cornwall Housing is enrolled in the generous Local Government Pension Scheme. We offer competitive salaries and you have access to Vivup, a platform offering discounts at Tesco, Currys, Asda – helping your money go further. Maybe you want to cycle to work? Or buy more annual leave? We’ve got a scheme for that too.  

A place where you belong 

We’re a family friendly employer and understand that work outside of life matters, whether that is supporting parents, carers or just encouraging a better life balance, we’re here to help you thrive both professionally and personally. 

Join us at Cornwall Housing and be part of the change – where your work has purpose, your ideas matter. Help create safe homes in strong communities for one and all. 

Income Management Officer

Are you ready to play a key role in supporting income collection and helping tenants sustain their homes? Do you have the drive and passion to deliver excellent customer service while working in a fast-paced, detail-focused environment?

Salary: £28,072.00

Working Hours: 37 hours per week

Contract Type: Permanent

Base: Hybrid working - working from office, home, site and in the community as needed. Your base will be our main office in Chy Trevail, Bodmin, PL31 2FR. This role requires you to typically work from the office at least 2 days per week.

To be successful, you’ll have:

• Experience working in an income collection, finance or housing environment, with knowledge of rent processes, Housing Benefit and Universal Credit
• Strong attention to detail, analytical skills and the ability to manage and prioritise a varied workload
• Excellent communication, customer service and negotiation skills, with the ability to handle challenging situations with empathy and professionalism

Click here to find out more about the role and apply.

Closing date: 18 June 2026 (midnight)

Heating Team Leader (Gas / Oil)

Are you ready to lead the delivery of heating services that keep our residents safe and comfortable in their homes? Do you have the drive and passion to manage performance, ensure compliance and deliver reliable, high-quality services across our housing stock?

Salary: £49,951 per year (£25.89 per hour)
Working Hours: 37 hours per week
Contract Type: Permanent

To be successful, you’ll have:

• A relevant mechanical or gas/heating qualification, or equivalent experience such as overseeing heating servicing, breakdown or installation programmes
• Strong technical knowledge of heating systems, servicing and repairs
• Experience managing contractors and delivering compliant services
• Good analytical and organisational skills with sound judgement
• A collaborative, solutions-focused approach
• Understanding of health & safety and regulatory requirements

Click here to find out more about the role and apply.
 

Closing date: 21 June 2026 (midnight)

Customer Service Advisor

Are you ready to be the first point of contact for our customers, delivering a professional and responsive service? Do you have the drive and passion to resolve enquiries, manage repairs requests and provide a high-quality customer experience every time? 

Salary: £26,696 per year pro rata (£13.84 per hour)
Working Hours: 23.25 hours per week. The working pattern is fixed – You will need to work over the course of three days which must include Monday.
Contract Type: This is a fixed term contract for 9 months due to maternity leave. Existing CHL employees are welcome to apply as a secondment opportunity, but please discuss this with your manager before applying.

To be successful, you’ll have:

• Experience in a customer-focused or administrative role
• Strong communication and interpersonal skills, with empathy (phone and email)
• Good problem-solving skills, with the ability to resolve queries effectively
• Strong organisational skills, with the ability to manage workload and priorities
• Good attention to detail and accuracy in data entry and record keeping
• Confident IT skills and experience using systems

Click here to find out more about the role and apply.

Closing date: 24 June 2026 (midnight)

Voids & Lettings Coordinator

This is an exciting opportunity to play a key role in our voids and lettings service, helping us re-let homes quickly while maintaining high standards. We’re looking for people with strong organisational and customer service skills, who can manage multiple priorities and work collaboratively with colleagues, contractors and partners.

Salary: £27,018
Working Hours: 37 hours per week
Contract Type: Permanent

Click here to find out more about the role and apply.

Closing date: 28 June 2026 (midnight)