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At Cornwall Housing, we do things differently. We’re not just another housing provider – we're a team of passionate people working together to shape the future of housing for our communities in Cornwall. If you’re looking for more than just a job, you’ve come to the right place. 

We’re listening to what our residents want from us, what our employees need to thrive and are putting the right resources in place to move to a way of working that supports this.  

Be part of real change 

We’re transforming the way housing services are delivered, working across three localities to better meet the needs of our residents. This is your chance to be part of that change – working in a way that’s new, innovative and rooted in the communities we serve. 

More than just a 9-5 

We believe that work should fit into your life, not the other way around. That’s why we have recently enhanced our annual leave entitlement to 28 days (from 23 days) plus bank holidays, along with a flexible working through ‘Balance’. Balance at Cornwall Housing helps you establish a working environment based on trust and ensures you have the right balance between succeeding in your role and your personal commitments. 

Benefits that matter 

We care about your future and every employee at Cornwall Housing is enrolled in the generous Local Government Pension Scheme. We offer competitive salaries and you have access to Vivup, a platform offering discounts at Tesco, Currys, Asda – helping your money go further. Maybe you want to cycle to work? Or buy more annual leave? We’ve got a scheme for that too.  

A place where you belong 

We’re a family friendly employer and understand that work outside of life matters, whether that is supporting parents, carers or just encouraging a better life balance, we’re here to help you thrive both professionally and personally. 

Join us at Cornwall Housing and be part of the change – where your work has purpose, your ideas matter. Help create safe homes in strong communities for one and all.

 

Business Support Administrator

Salary: £27,018

Base: Hybrid Working. Main Office - Chy Trevail, Bodmin

Contract: FTC 6 Months, 37 hours per week

We’re looking for people with excellent organisational, customer service, admin and IT skills/experience to join the team. If you’re after a challenge and a change, where you can really make a difference, then we’ve got a home for you at Cornwall Housing. Join us to create safe homes in strong communities for one and all!

About the role

As a Business Support Administrator, you must provide a first-class, accurate and friendly first response to a range of daily enquiries and issues. Your work will focus on:

  • Providing housing and contract administrative support
  • Maintaining and managing accurate records
  • Raising and processing orders, and monitoring and recording information to assist with effective management of business finances

 About you

To succeed, you’ll need:

  • Experience in an administrative and/or customer service role speaking to customers face to face or by phone and inputting and extracting financial data.
  • Great organisational and IT skills
  • Good attention to detail and analytical skills, with the ability to interpret information, solve basic problems logically and make appropriate and timely decisions relating to housing enquiries and the need for escalation.
  • An understanding of Housing and Landlord Services in a local authority is desirable 

Key dates

Closing date: Sunday 1 December 2025 (midnight).

However, we reserve the right to close the vacancy early if sufficient applications are received. 

Interviews: Monday 8 December 2025.

Find out more and apply

 

Contact us about a vacancy:

By email: PeopleAndHAndS@cornwallhousing.org.uk

By phone: 01872 324 329

 

 

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