Our website is not monitored every day. Please check the websites for full information about all announcements, and any new help, or changes to existing help.
Check what benefits and financial support you can get
Use the online form to find out what support you might be able to get to help with your living costs. You can get benefits and other financial support if you’re eligible.
The gov.uk cost of living support guide
It covers all of the cost of living support available in England, including:
Formerly the Money Advice Service, has some helpful advice and calculators or tools, particularly around debt, budgeting and pensions guidance.
Get food vouchers for families with children under 4 years, or more than 10 weeks pregnant.
Cornwall Council provides lots of financial help for those struggling, free school meals, help with food, tips for saving money, and more.
Cornwall Council has secured a further £4.5 million pounds from the Department for Work and Pensions (DWP). This funding is to continue the Household Support Fund for a further 6 months. The fund will run from 1 October 2024 to 31 March 2025.
Some of the funding will be used to provide one-off cash payments to low-income households.
Payments are intended to help households struggling to afford;
These payments will be made automatically by the end of November 2024. You do not need to apply.
Cornwall Council and a selection of major charities and organisations in Cornwall have produced a leaflet for those who are struggling to make ends meet.
This includes tips for keeping warm across the colder months, money-saving tips for energy bills, and contact details for a variety of organisations that can help.
The list includes opening times and contact details of all the food banks around Cornwall. There are also other charities offering help with food such as Bodmin Community Larder.
Download a poster explaining why turning off the fridge to save electricity is hazardous.
All energy and water providers are obliged to keep a ‘priority services register’ of vulnerable customers. This could include people who are elderly, disabled, or require electricity for medical equipment. They are required to give special service to those people and will prioritise reconnecting them in the event of a power cut or outage. Contact your provider for information. Many local banks are also offering support for people experiencing financial difficulties. See your bank’s website or visit your local branch for advice.
You can register if you:
A social enterprise that provides energy solutions to help householders in Cornwall to enjoy warmer, more energy efficient homes. They have extensive factsheets around a variety of energy-related subjects, including “Saving energy and Money” and “Support with rising living costs”, as well as other useful advice specific to Cornwall.
This trust offers grants to clear debt on outstanding energy bills, for people who meet certain criteria, and who can show evidence of being able to make energy payments in future (once the debt is cleared). They have full details of how to prove this on their website. Not just for their own customers, and other energy providers have their own similar funds.
Citizens Advice have a page of useful links and information, around things like benefits, debt, help with essential costs, and mental health helplines. Cornwall Citizens Advice also has offices across the county, and a phone helpline:
Textline: Text ADVICE to 78866 or for debt issues text DEBT to 78866 and they will call you back within 48 hours (excluding weekends).
Phone: 0800 144 8848 Mon-Fri 10am to 4pm. FREE
The RBL launched a grant scheme in November 2022 for armed services personnel, veterans and their families who are struggling to pay their energy bills. The initiative will provide non-repayable emergency grants of up to £2,400 a year (£200 a month) and is available across the UK. Check if you’re eligible on their website or call the helpline: 0808 802 8080.
The National Age UK website has specific advice for older people, including around energy.
The Money Saving Expert offers all sorts of financial advice, including special deals, and news. See particularly the sections on ‘Household bills’, ‘Deals and Shopping’ (with a Free and cheap food page) and ‘Income and budgeting’, as well as the sections for Energy Help and Students. There is also a news page about energy grants that people can claim (dated Dec 2022).
Go Compare has developed an interactive energy cost calculator tool to find out how much something costs to run. Use the calculator to pick the appliances you want to compare and select how long they’ll be in use for.
The Inclusion Cornwall Resource library has a host of Resource Sheets, including – Debt and crisis funding, Families, Transport, Health, wellbeing and disabilities, household goods, food, clothing and wood banks, and more.
Families caring for a seriously ill child dependent on vital equipment to stay alive may now be able to receive much-needed support from this Cost of Living Support Fund.
A Google Map listing all the community hubs in Cornwall, including opening times and contact details.
Local churches, faith groups, community centres, businesses and more are taking part in the ‘Warm Welcome’ scheme, opening their doors to allow people to come and use their spaces, to be warm and have some food, rather than heating their own homes.
This webpage hosts community listings across a wide variety of subjects, from many different organisations. At present they have a topic area devoted to cost of living support, including events, give-aways, advice and practical support.
The BBC food pages have a whole section of recipes for £1 per portion or less, as well as information on how to make the most of your food budget, and using slow cookers, pressure cookers, or microwaves as a cheaper alternative to putting the oven on. There are recipes to use up leftovers and avoiding the supermarkets tricks to get you to spend more.
Save money with Westcountry Savings and Loans
We are proud to be in partnership with Westcountry Savings & Loans (WS&L), the South West’s credit union, and seven housing associations across the Southwest. This is part of our ongoing commitment to our residents' financial wellbeing. Find out how you could save with them today.
For older people, claiming Pensions Credit, if you are entitled to it, is important. It opens the door to a lot of other help. For others, especially if you’re on Universal Credit, there is further support available. Various organisations offer ‘entitlement checkers’ to help people find out what they can be claiming:
Turn to Us Benefits Calculator
Age UK or call for free advice and support 0800 678 1602
Our Inclusion Advisor team can support tenants with benefit claims. Call 0300 1234 161 to speak to your inclusion advisor.
Email: info@cornwallhousing.org.uk
Telephone: 0300 1234 161
