What’s happening in repairs?

Storm Goretti and the recent prolonged heavy rainfall across Cornwall have brought some of the most challenging weather conditions we have seen in January and February for some time. As a result, we have experienced a significant increase in requests for emergency and urgent repairs.

The current demand is higher than we would normally expect during typical weather conditions and we’re working as quickly as possible to make things right for our residents.

“We know how worrying repair issues can be for our residents” said Ian Frazer, Executive Director of Asset Management “that’s why we want to reassure you that we are working closely with our repairs contractors to clear the backlog as quickly as possible. We’d like to thank residents for their patience and understanding.”

Please continue to report repairs in the usual way:

• Call us on 0300 1234 161
• Email info@cornwallhousing.org.uk
• Complete our online repairs form

You can also find further information on our repairs and maintenance services on our website.

Thank you for your continued patience and support.