Here you can find all of our current policies and standards (in alphabetical order):
Allocations and Lettings Policy
Biodiversity Management Standard
Complaints and Customer Feedback Policy
Domestic Abuse and Sexual Violence Policy
Electrical Management Standard
Employee & Candidate Privacy Notice
Environmental Management Standard
Failure to Prevent Fraud Policy
Financial Regulations and Procedures Policy
Fire Safety Management Standard
Fraud Anti-bribery & Corruption Policy
Damp Mould and Condensation Policy
Heating and Gas Management Standard
Hoarding & Unsafe Property Condition Policy
Interim Repairs Policy Including Damp Mould And Condensation
Legionella Management Standard
Lift and Stairlift Management Policy
Modern Slavery Policy - The Modern Slavery Transparency Statement sets out our commitment to identifying and tackling Modern Slavery. It outlines the actions that we are taking to identify and tackle Modern Slavery in communities and within its supply chain. If you are a resident, tenant or member of the public you can register any concerns regarding modern slavery to Cornwall Housing Limited directly via peopleandhands@cornwallhousing.org.uk or via Modern slavery - GOV.UK website.
Mobility Scooter, E-bike and E-Scooter policy
Passenger Lift and Stairlift Management Standard
Pollution Prevention Management Standard
Private Drainage Management Standard
Resident Engagement Expenses Policy
Unreasonable Customer Behaviour Policy
If you have any comments or questions please contact us.
Email: info@cornwallhousing.org.uk
Telephone: 0300 1234 161
