Have your say at our Residents Workshop: Friday 11 September 2026

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How should Cornwall Housing staff communicate with residents?

What does great customer service look like?

How can we make sure residents feel understood and supported?

We're inviting residents to join us for a workshop to share their views on how CHL staff work with and support customers.

We'd love to hear your thoughts on:

  • The language and tone we use
  • The behaviours you expect from our staff
  • What good customer service looks like
  • How we can make residents feel listened to and valued

Your feedback will help shape how we work with residents in the future.

Workshop details

๐Ÿ“… Friday 11 September
๐Ÿ• 1pm - 3:30pm
๐Ÿ“ CHL Offices, Chy Trevail, Bodmin

Why take part?

โœ… Entry into a prize draw to win ยฃ50
โœ… Tea, biscuits and treats provided
โœ… Travel support and mileage reimbursement available

Book your place

To find out more or reserve your place, please email: myviews@cornwallhousing.org.uk

Your voice matters. Come along and help shape the service you receive. ๐Ÿงก