Landlords Approval

Before any works can be committed to, the next step in the process is for Cornwall Housing to assess whether the adaptation is suitable for the type of property the resident is living in. We call this landlord consent.

This assessment checks whether it is reasonable and practicable for the type of adaptation that has been recommended for an individual to be installed in that particular property.

There are some circumstances where we will not give landlord consent:

• Where an alternative solution is considered to be more reasonable and practical, such as a move to an alternative property which is better suited for your needs, or
• Where the works that are required are above the value of the DFG award of £30,000.
• Where the adaptation does not make best use of property to reflect the long-term use of the home
• Where there is over-crowding or under-occupancy, e.g. situations where the household’s bedroom need is either above or below that provided in their current home.
• Where the structure or layout of the property is unsuitable for adaptation
• If the property is a flat on the first floor or above, (excluding sheltered Housing properties), only minor adaptations may be considered.
• Wet rooms on upper floors of properties (40mm and 60mm trays are permissible providing a gravity waste can be utilised, pump wastes are not permissible)
• If the works will affect the warranty on a new home
• Removal of grassed areas or garden ground other than for ramped access

To carry out a landlord consent assessment, we will consider the extent of the work needed to install the adaptation and how practical that is. This may mean a surveyor needs to visit the your home.

We will write to the applicant with the outcome of the landlord’s consent assessment – this will either be accepted or refused. The resident will have the opportunity to appeal the decision.

If an application is accepted, we will begin to plan the work. This will need to be done on a case-by-case basis, as requests and works are very different. This might involve a survey, or contractors visiting the your home. Plans will be shared with you and we will arrange a convenient date to begin the works.

Please see link to current advice on timescales.

If an application is refused, we will talk to you about your options. This is likely to include moving home to a more suitable property to meet your current needs.