Landlords Approval

Before any works can be committed to, the next step in the process is for Cornwall Housing to assess whether the adaptation is suitable for the type of property the resident is living in. We call this landlord consent. We also assess whether the works are feasible. 

This assessment checks whether it is reasonable and practicable for the type of adaptation that has been recommended for an individual to be installed in that particular property.

There are some circumstances where we will not give landlord consent:

• Where the works that are required are above the value of the DFG award of £30,000.
• Where the adaptation does not make best use of property to reflect the long-term use of the home
• Where there is over-crowding or under-occupancy, e.g. situations where the household’s bedroom need is either above or below that provided in their current home.
• Where the structure or layout of the property is unsuitable for adaptation
• If the property is a flat on the first floor or above, (excluding sheltered Housing properties), only minor adaptations may be considered.
• Wet rooms on upper floors of properties (40mm and 60mm trays are permissible providing a gravity waste can be utilised, pump wastes are not permissible)
• If the works will affect the warranty on a new home
• Removal of grassed areas or garden ground other than for ramped access

To carry out a landlord consent assessment, we will consider the extent of the work needed to install the adaptation and how practical that is. This may mean a surveyor needs to visit the your home.

We will write to the applicant with the outcome of the landlord’s consent assessment – this will either be accepted or refused. The resident will have the opportunity to appeal the decision.

If your application is accepted, you will be placed on an approved waiting list. Works are scheduled based on your referral date and level of priority. When your case is due to be progressed, we will begin planning the work on a case-by-case basis, as requests and required works can vary. This may involve a survey or contractors visiting your home. Plans will be shared with you, and we will then arrange a convenient date to begin the works.

Please see link to current advice on timescales.

If your application is refused, you will be notified in writing, and a copy of the decision letter will be sent to your Occupational Therapist. We will discuss your options with you, which may include moving to a more suitable property to meet your current needs. We will also pass your details to the Voids Team, who will contact you directly to discuss rehousing options.