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Anyone wishing to request a disabled adaptation to a Cornwall Housing managed home must apply for a Disabled Facilities Grant (DFG), in accordable with Cornwall Councils Housing Assistance Policy.

To start this process, if you have the means to pay for an adaptation yourself, you must first apply for a Occupational Therapist assessment, https://www.cornwall.gov.uk/health-and-social-care/adult-social-care/request-help-for-an-adult/

The Occupational Therapist will identify the assessed need and send through a referral with the adaptation recommendation (this starts the Disabled Facilities Grant (DFG) 

The assessment process helps establish whether the adaptation being requested fits the grant criteria and that it is necessary and appropriate.

Once the outcome of the DFG process has been sent back to yourself and us and your property has been assessed for suitability, you will be advised whether the adaptation has been refused of approved.

What happens once the adaptation is approved?

Once we have agreed that the adaptation is suitable for your home, you will be able to use a contractor to carry out the approved works and pay for this yourself.

What happens if the adaptation is refused?

Although you may have the means to pay for the adaptation yourself, there are instances where the property you live in, may not be suited for the requested adaptation, we will contact you to discuss this further.

The outcome of the DFG assessment is not approval for the works to go ahead, the decision for works to go ahead will only be made once Cornwall Housing review your application against the guidance included in the Cornwall Council Accessible Housing policy.