Lifeline additional services

Additional services and products

We have introduced a new range of products to our Lifeline services.

  1. Fall detector
  2. Smoke alarm
  3. Key safe 

Fall Detector

Fall Detector200

What is the Vibby fall detector?

The Vibby is an advanced fall detector which is worn on the wrist. It will automatically raise an alert if it senses the user has fallen, and also enables the wearer to easily call for help manually.

Who is it for?

The Vibby can give confidence to anyone who is at risk of falling, such as:

  • People with limited mobility
  • Older people
  • People with learning disabilities
  • People with epilepsy
  • People with diabetes
  • People with conditions such as Parkinson’s Disease

How does it work?
Using an innovative algorithm and a new pressure sensor, the Vibby is designed to automatically detect a serious fall and raise an alert, either at the monitoring centre or on a carer pager. The wearer can also manually raise an alert by pressing the button on the face of the Vibby. Confirmation that an alert has been raised will be given by an LED light and vibration.

The cancellation of an alarm has also been improved, movement of the arm after a fall will no longer cancel the alarm. To cancel an alarm, the user must either stand up or cover the Vibby completely with their hand during the 20 second period after a fall is detected. The Vibby will stop vibrating to confirm the alert has been cancelled.

The fall detector works alongside our current lifeline units and is charged at a weekly fee of £2.50 plus VAT in addition to the usual lifeline charges.

Wireless Smoke Alarm

Smoke AlarmUnlike normal smoke alarms our wireless device raises two alarms – one by the familiar high pitched beep, and also by sending a signal to the lifeline unit to alert the call centre of the possible risk of fire.

The process is automatic and immediate; the risks to life and property are reduced.

The device includes the following features:

  • One battery – powers both the detector and radio transmission
  • Auto low battery warning, and battery life expectancy of 10 years
  • Accredited to EN14604:2009 – the latest standard for smoke detectors

Why is it needed?

  • Fire poses one of the most serious threats to people and home and its effects are devastating
  • Homes equipped with smoke detectors continue to discover fires more rapidly than those without.
  • Installing wireless smoke detectors is a simple and straightforward method of providing a monitored fire detection system in the home.

This device also works alongside our current lifeline equipment, and can provide added reassurance to users and their families for an additional £1.50 a week plus VAT.

Key Safe

Key safeThe Supra C500 Key Safe that we can provide was designed after extensive consultation with users.

It is the only mechanical key safe to have Police approval for being tested on outside walls. This approval is recognised leading home insurance companies.

Why should I have a key safe?

One of the main benefits to our customers is the reassurance of knowing that emergency assistance can arrive with you without any harm to your property or even to yourself in trying to reach the door. This also means that you can receive help as quickly as possible without needing to force entry (which can often prove expensive) or waiting for someone with a key to arrive.

Key safes are far more secure than leaving a spare key under the mat or on a piece of string through the letterbox, for example.

We are pleased to announce that we are now able to offer and install this as part of our independent living service. The price is an additional £1 per week.

Book an installation or find out more

For more information, or to book an installation of any of these products please, contact our dedicated team using the online form, or email us at ILS@cornwallhousing.org.uk.