In this section



Four Million Homes: Knowledge and action for change in social housing

Providing guidance and training on resident rights and how to stand up for them.

The Four Million Homes programme is a new two-year government funded initiative. It's designed to bring about change in social housing. The programme provides free knowledge, guidance and training to residents in social housing. It involves information on tenant rights and the things you should expect from your landlord.

Many residents are missing out on the opportunity to have their say. The Four Million Homes project offers:
  • Free webinars - Monthly sessions tackling issues relevant to social housing.
  • Guidance for social housing residents - Guidance on issues including repairs and maintenance, anti-social behaviour, dealing with your landlord, and much more.
  • Sign posting to other resources

You can access all of these services via the Four Million Homes website.

Training Videos

Four Million Homes wants their training to be available to as many social housing residents as possible. They have released training videos so that people can access the information in the times and places that suit them best. The first three videos are now available online - know your rights to engage and be heard; resident panels; and how to run an effective residents' association.

Four Million Homes Programme January to March 2024, now available for booking

Details have been published of upcoming trainings and webinars. These include:

  • training on landlord funding and finances, options for resident control and social housing regulatory requirements in Birmingham, Leeds, Liverpool, London and online. Remember that if you participate in any of our trainings, you receive a certificate of accreditation that is recognised by the Chartered Institute of Housing.
  • a rearranged social housing legal requirements session that will be delivered in Leeds in January.
  • webinars on energy efficiency – what landlords should be doing, and what residents can be doing in this area; and housing quality – the expectations on landlords regarding the safety, quality and decency of their homes. 

To book a place check out their website.


Join the Resident Sounding Board

Are you interested in getting more involved with the Four Million Homes programme? It feeds into what you, as a social housing resident, want to see from the programme, and what you would like the outcomes to be. If you are interested in getting involved, check out their website.

FREE face-to-face training sessions

These not only help to deepen your understanding of your rights but are also a great way to meet other social housing residents in your area. Currently, the training takes place in Birmingham, Leeds, Liverpool, London, and from 2024 in Bristol, Nottingham and Newcastle. On completion of the training sessions you will be accredited as part of the recognised programme by the Chartered Institute of Housing. Sessions are open to all social housing residents. Find out more.

Watch past webinars

Did you miss the first three webinars on Damp and Mould, Antisocial Behaviour and Leaseholder Rights? They were really informative and worth a watch. Four Million Homes have also just published a recent webinar on the Social Housing Regulation Act Consumer Standards Consultation where residents discussed the changes directly with the Regulator of Social Housing. Watch the past webinars from the comfort of your home.


4 Million Homes

Photo credit: Four Million Homes