Leaseholder repairs

Repairs and maintenance information for Cornwall Council leaseholders

Leasehold ownership of a flat or maisonette relates to everything within the four walls including floorboards and plaster to the walls or ceilings but does not usually include the external or structural walls. The structure of the building your flat or maisonette is situated in and the land it stands on belongs to us (Cornwall Council).

Repairs and who is responsible

Type of Repair

Cornwall Council

Your responsibility

Plumbing

   

Re-washer mains stopcock

   

a) To block

Council

 

b) Inside dwelling

 

You

Repair burst or leaking water pipe

   

a) Up to and including main stopcock

Council

 

b) Beyond stopcock

 

You

Repair/replace water storage tank

   

a) Communal

Council

 

b) Individual

 

You

Repair or replace bath, basin, sink, taps, WC.

 

You

Repair leaking waste pipe, trap, fitting etc., including branches up to the soil stack.

 

You

Clear blockage or repair to main soil stack, rain water pipes and gutters

Council

 

Carpentry

   

Communal Flooring

   

a) Joists/wall plates

Council

 

b) Floor boards

Council

 

c) Floor tiles

Council

 

d) Concrete floor slab

Council

 

e) Concrete floor screed

Council

 

Flooring within flat

   

a) Joists/wall plates

Council

 

b) Concrete floor slab

Council

 

c) Floor boards

 

You

d) Concrete floor screed

 

You

e) Floor tiles

 

You

f) Skirting boards

 

You

Roof structure and covering

Council

 

Staircase repairs

   

a) Communal

Council

 

b) Within flat

  You
 External window frames    
 a) Frame [see Note 1] Council  
b) Sashes [see Note 1] Council  
c) Fixtures/fittings/locks [see Note 2]   You

d) Cords and weights

Council

 

e) Putties

Council

 

Communal window frames

   

a) Frame

Council  

b) Sashes

Council   

c) Fixtures/fittings

Council   

d) Cords and weights

Council   

e) Putties

Council   

Glazing

   

a) Communal windows

Council  

b) Windows to flat (including associated replacement of putties)

 

You

Flat entrance doors

   

a) Frame

 

You 

b) Door

 

You 

c) Fixtures/fittings/locks

 

You 

Doors internal to flat

   

a) Frame/lining [see Note 3]

  You

b) Door

 

You

c) Fixtures/fittings/locks

 

You

Communal doors

   

a) Frame

Council  

b) Door

Council  

c) Fixtures/fittings/locks

Council  

Forced entry to flat

   

a) Break-ins through door

 

You

b) Break-ins through window - damage to frame

 

You

c) Break-in through window - glazing only

 

You

Repairs to fitted units/cupboards in flat

 

You

Electrical

   

In flat

   

a) Repairs to all fuses - excluding EB repairs

 

You

b) Renewal of consumer unit (fuse board)

 

You

c) Rewiring

 

You

d) Renewal/repair of Fittings

 

You

e) Repairs to individual door bells

 

You

Communal

   

a) Rewiring

Council  

b) Renewal/ repair of fittings

Council  

c) Repairs to communal door entry systems including equipment within flats

Council  

Heating

   

Heating and hot water appliances

   

a) communal system, excluding equipment

Council  

b) Individual system

 

You

c) Flue liner

 

You

Miscellaneous

   

Plaster

   

a) Communal

Council  

b) In flat

 

You

Decorating

   

a) In flat [See Note 4]

 

You

b) Communal decorations

Council  

Ventilation plant

   
a) Communal Council  
b) Individual (Ventaxia)   You

 

* You are responsible for your front door and frame, however it is vital that we minimise the spread of fire within all properties that have communal spaces (landings, corridors etc.). All doors that open onto communal spaces, should now meet a minimum standard of FD30S. This is a 30 minute fire door with intumescent fire and smoke seal and self closer.

All fixtures and fittings must not compromise the rating of the door. If you are considering changing your door, or are concerned that your current door may not meet this standard, please do contact us on 0300 1234161 and we will arrange for one of the windows and doors team to contact you.

Note 1: The surfaces of these items which are internal to the lessee’s flat are the lessee’s responsibility to decorate.

Note 2: Where the Council has installed sealed PVCu windows, the Council will repair or replace the fittings and locks and arrange for any glazing repairs. However, we will charge for this service.

Note 3: Where the door is a composite of an external window (i.e. it is an integral part of the window – e.g. typically balcony doors) the Council will repair or replace the frame.

Note 4: Unless the damage is a consequence of the Council disturbing the decorations to carry out works to the structure. Where damage to decorations caused by water penetration as a result of a defect to the structure or the actions of other residents (e.g. over-flowing bath, washing machine etc.) leaseholders may be able to claim on Cornwall Housing Limited’s building insurance.