Please use this link if the video above doesn't show. Damp and mould animation video
More information can be found in our introductory leaflet
If you’re already following our guidelines about preventing mould and condensation and can see a ‘tidemark’ in the area, you may have a damp problem. This can be caused by things like:
Please contact us so we can assess the situation right away.
More information can be found in the following leaflets:
If your windows are getting steamy or your window ledges are wet then there’s too much moisture in the air. Here are some tips to help you prevent condensation and mould in your home:
Set your heating to come on for a longer period but at a lower temperature; spikes in temperature from very warm to very cold create the perfect conditions for condensation to form.
Make sure you always have your extractor fans on when you’re in the shower or bath, or when you’re cooking, and keep the kitchen or bathroom doors closed too.
remove excess water
Wipe water away from windows to avoid mould.
Open windows when you can to let fresh air in and moist air out - especially first thing in the morning.
Dry your clothes outside, if you can - if that’s not an option then think about drying them in the bathroom or kitchen, keep the extractor on, a window open and the doors closed.
allow air space around furniture
Make sure your furniture is away from radiators and external walls as this stops air moving around your home.
put lids on pans
Keep lids on your pans when you’re cooking to stop steam escaping.
If you have a tumble dryer, make sure it’s ventilated outside.
clean away mould
If you do get mould, use a mould cleaning product to remove it.
Other things to consider:
More information can be found in our leaflet.
John Harris, Launceston tenant and Chair of the Tenant’s Forum providing his ‘top-tips’ on preventing condensation during the winter months.
Further information is available in the Tenant Handbook