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Electric vehicle charging points make it easy for eco-friendly drivers to charge electric cars whilst they are on the go. We understand that tenants will want to charge their electric cars from home. So, we have provided some guidance on installing charging points.

You may be wondering…

Do I need permission to have an electric vehicle charger?

Yes. As Cornwall Council is the property owner, you must obtain permission from Cornwall Housing before installing an electric vehicle (EV) chargepoint.

Installations provided through mobility schemes, vehicle adaptation schemes, or where government grants or funding towards installation costs are being applied for, will also require approval from Cornwall Housing.

In many cases, planning permission is not required for EV chargepoints installed at properties with off-street parking. However, planning permission may still be required depending on the property type or location, including listed buildings. Residents are responsible for obtaining any planning permissions required.

We recommend contacting Cornwall Housing as early as possible to discuss your proposals and requirements. This can help minimise delays and identify any additional approvals or information required.

You must not install, alter or connect any EV charging equipment to the property’s electrical installation without approval.

How do I get permission from Cornwall Housing?

To request permission to install an EV chargepoint, please complete a permissions form which can be found here: Cornwall Housing – Improving your home 

Cornwall Housing will review your request and confirm whether:

  • Permission can be granted
  • Further information is required
  • The proposal cannot be approved

No installation works should commence until written permission has been received from Cornwall Housing.

Who is responsible for the costs?

Residents are responsible for the costs associated with the installation, operation, maintenance, repair, and removal of EV charging equipment.

Government grants or funding may be available to help towards installation costs, subject to eligibility and scheme requirements.

Who is responsible for the maintenance of the electric vehicle chargepoint?

The tenant is responsible for maintaining the electric vehicle charger after it has been installed.  Regular upkeep ensures the charger operates safely and efficiently. 

The electrical installation associated with the EV chargepoint will be inspected every five years as part of Cornwall Housing’s Electrical Testing Programme (EICR).

Do I have to have designated off street parking?

In most cases, yes. Permission will normally only be granted where the property already has suitable off-street parking, including a dropped kerb and hardstanding, to allow vehicles to be charged safely.

Where charging is proposed from on-street parking, additional approval may be required from Cornwall Council for a kerbside charging channel or other approved cable management solution. These channels route the charging cable level with the paved surface to help avoid obstruction to the public right of way.

Any on-street charging requests will be considered on a case-by-case basis.

What if I live in a flat?

Permission will not be granted if you live in a flat. You need to be legally entitled to a parking space. Charging cables cannot be placed over public land, access routes, or communal areas, including pavements, even temporarily.

Where should I locate the charger?

Your EV charger should be installed as close as possible to where the vehicle will normally be parked to allow charging to take place safely.

All EV charging points and charging posts must be located within the boundary of the property. Installation within shared or communal areas is not permitted.

You will need a suitable electrical supply available at the proposed location, including a dedicated circuit from the property’s consumer unit capable of supporting the charging equipment.

Your installer may advise that upgrades to the existing electrical installation or consumer unit are required before the charger can be installed. Where this is identified, you must contact Cornwall Housing for further advice before works proceed.

Always check that the charging cable supplied with the charger is suitable for the intended parking location and can safely reach the vehicle without stretching, creating trip hazards, or obstructing walkways or access routes.

Charging cables should be routed safely at all times and must not create an obstruction or trip hazard. Avoid trailing cables across areas where people regularly walk, particularly at night.

Is there a size restriction for the charger?

Yes. Under current planning rules for permitted development, domestic EV chargepoints must not exceed 0.2 cubic metres in volume.

Who can install a charger?

Your EV chargepoint must only be installed by a competent and appropriately qualified electrician who is registered with a Competent Person Scheme, such as NICEIC or NAPIT.

Installations must comply with current electrical safety standards and legislation, including but not limited to:

  • BS EN 61851-1 – Electric vehicle conductive charging systems
  • The current edition of the IET Wiring Regulations BS 7671, including Section 722 EV charging installations
  • The IET Code of Practice for Electric Vehicle Charging Equipment Installations.
  • The Electricity Safety, Quality and Continuity Regulations.
  • Building Regulations Part P (Electrical Safety – Dwellings).
  • Electric Vehicles (Smart Charge Points) Regulations 2021

Charging equipment must be suitable for the installation environment and include appropriate electrical protection in accordance with current standards.

Your installer must notify or obtain approval from the Distribution Network Operator (DNO) and you must provide this to Cornwall Housing.

Further guidance on connecting electric vehicles and chargepoints can be found on the Energy Networks Association (ENA) website

What documentation do I need to provide to Cornwall Housing on completion of work?

When the works are completed, the following information must be provided to Cornwall Housing:

  • A copy of the Electrical Installation Certificate
  •  A copy of the Building Regulations Certificate of Compliance (Part P)
  • A copy of the DNO (National Grid) acceptance letter
  • The make and model of the charger unit
  • A photo of the installed charging point
  • Photos of the charging equipment, protective devices, and cable installation methods

Where applicable, you may also be required to provide:

  • The make and model of the charging post installed
  • A copy of the Council issued licence for Kerbside charging
  • A photo of any approved kerbside charging channel installed

What if I no longer want the charger?

If the EV chargepoint is no longer required, or if your tenancy ends, the charging equipment must be removed and the property returned to its previous condition.

The removal works must be carried out by a competent and appropriately qualified electrician where electrical disconnection or alteration works are required.

This may include the removal of:

  • The EV chargepoint or charging post
  • Associated cabling and containment
  • Any brackets, fixings, or enclosures installed as part of the works

Where required, any walls, surfaces or ground affected by the installation works must be made good.

If the equipment is not removed or the property is not reinstated appropriately, Cornwall Housing may arrange for the works to be completed and recharge the costs to you.

Important safety advice

You must not:

  • Use extension leads as a permanent charging solution.
  • Run charging cables across footpaths, communal areas or public highways.
  • Connect charging equipment to Cornwall Housing’s fixed electrical installation without permission.
  • Carry out DIY electrical alterations.
  • Allow an unqualified person to install EV charging equipment.

Residents should ensure they have appropriate insurance cover relating to the installation and use of EV charging equipment and consider notifying their home contents and vehicle insurer before installation.

Further EV charging safety guidance can be found from Electrical Safety First 

Electric Vehicle Charging Point Guidance Document

View our Electric Vehicle Charging Point Guidance Document