Adaptations are split into two categories - minor and major - based off of the nature of the work required. All adaptations, whether minor or major require an Occupational Therapist assessment.
Minor adaptations
Major adaptations
The help you can get will be decided by range of factors, such as:
If you think you need an adaptation to your home, there are two routes to go down, you can apply to Cornwall Council to fund the adaptation to your home or you can pay for the adaptation yourself. To find more about these routes, click the buttons below.
You can read our annex to Cornwall Council Housing Assistance Policy.
Council funding for adaptation
If you need the Council to fund the adaptation
Everything you need to know if you need the Council to fund an adaptation
Paying for an adaptation
Pay for adaptation yourself
Everything you need to know if you have the means to pay for an adaptation to your home
Landlords Approval
Landlords approval for adaptations
What is the process for getting approval for an adaptation to your home?
Cornwall Housing has experienced exceptionally high demand for adaptations in recent years. To address this, Cornwall Housing has initiated a review of the way it processes requests for disabled adaptations.
Working in partnership with Cornwall Council, all referrals for disabled adaptations are now part of a new two-stage process which was agreed in October 2024.
The first stage involves an assessment completed by Cornwall Council’s Home Solutions team in relation to the Disabled Facilities Grants (DFG) funding criteria. This will ensure that only referrals for those people eligible to receive DFG funding are put forward to Cornwall Housing to ensure critical resources are focussed on those in the most financial need.
The second stage will involve the Disabled Adaptations Team at Cornwall Housing carrying out an assessment to ensure that landlord consent to adapt the property is appropriate.
All existing applications are going through this process so Cornwall Housing can prioritise the work programme we need to put together. We are working to ensure residents are kept informed about what is happening. Requests assessed as urgent plus will always take priority over urgent and routine works. Other priorities will be dealt with in priority and date order. The date the referral is received from the occupational therapist or trained assessor is the date at which the target times start.
We will advise you by the end of March 2025 the anticipated target date for completion and we will provide regular updates should the work be delayed.
If you are unhappy that we have decided your home is unsuitable for your proposed adaption, this decision can be appealed. This can be done in writing to:
The appeal should include details of what is being disputed and the desired resolution.
The appeal will be assigned to a Senior Manager within Cornwall Housing, who will review the decision using the information available and in conversation with the resident. A final decision will be provided in writing within 30 working days of the appeal having been received.
This appeal process will be dealt with by Cornwall Housing.
Email: info@cornwallhousing.org.uk
Telephone: 0300 1234 161
